Smart Shark’s Managed PRO Services are designed to ensure your business enjoys a seamless relationship with government entities. Whether through transactional or retainer-based engagement, we manage the full spectrum of permit acquisition, regulatory compliance, and documentation—allowing you to focus on your core operations. Each client benefits from a dedicated Account Manager supported by a skilled Public Relations team to handle all government-related transactions with precision and professionalism.

The process typically begins once your business license has been issued. We assist with critical initial requirements such as Establishment Card issuance, Signature Card preparation, and Ministry of Labor file setup.

If these requirements are already in place, you may directly opt for our Managed Retainer Agreements or Individual & Transactional Agreements, enabling uninterrupted focus on business growth while we handle your compliance and administrative needs.

We cater to a wide range of businesses—from start-ups to multinational corporations operating across the UAE mainland and major free zones including Dubai Multi Commodities Centre (DMCC), Dubai South – Dubai World Central (DWC), Jebel Ali Free Zone (JAFZA), Tecom - Dubai Development Authority (DDA), Dubai International Finance Centre (DIFC), Meydan Free Zone (MFZ), Ras Al Khaimah Economic Zone (RAKEZ), Abu Dhabi Global Market (ADGM) and many others.

Yes. In addition to corporate services, we extend our expertise to individual clients for requirements such as Golden Visas, dependent visas, document attestations, and priority application processing.

In alignment with the UAE’s dynamic regulatory landscape and ongoing government initiatives, Smart Shark has expanded its portfolio to include specialized compliance solutions. These services are designed to help businesses and individuals not only meet their statutory obligations but also operate with complete confidence in their regulatory standing.

Our packages are designed to be comprehensive and flexible, covering everything from long-term retainer partnerships to one-off individual services.

Retainer Agreements

We operate as an extension of your team, with the following benefits:

• Personalized Account Management: A dedicated Account Manager who understands your business, sector, and compliance requirements.

• VIP & Individual Services: Tailored assistance for executives, high-profile clients, and priority cases.

• Proactive Compliance Monitoring: We track regulatory changes regularly to prevent missed deadlines or penalties.

Added Value for Retainer Clients

• Seasonal Early-Bird Offers: Special promos for new annual and half-yearly contracts.

• Loyalty Discounts: Reduced rates for long-term partners.

• Bundled Service Offers: Combine PRO services with HR operations, legal advisory, or recruitment support for a consolidated cost advantage.

• Scalable Pricing: Costs vary based on the number of transactions, volume of work, and number of companies under a single account.

VIP Support Access

• Dedicated after-hours or weekend support for urgent matters and important delegations.

• Secure document collection and delivery, available on request.

Individual & Transactional Agreements Not every client would require a long-term commitment. For businesses or individuals who prefer pay-as-you-go flexibility, we offer:

• On-Demand Services: Only pay for the transactions you need, when you need them.

• Same Quality as Retainers: Even as a one-off client, you receive our full attention, accurate processing, and proactive communication.

• Cost Control: Ideal for start-ups, seasonal projects, or clients with occasional PRO requirements.

• Scalable to Retainer: Easily upgrade to a retainer if your needs grow, without losing service history.

• Fractional PRO Model – All the benefits of a full-time in-house PRO team, without the overheads.

• Always-On Compliance – Daily monitoring of MOHRE, GDRFA, Free Zones, and municipal updates.

• Scalable, Custom Packages – Whether you have one branch or ten, we design packages that grow with you.

• End-to-End Government Liaison – From document attestation to licensing, we handle all interactions directly.

• Bundled Corporate Solutions – Ability to integrate HR, legal and recruitment services into one seamless package.

Doing business with Smart Shark means you are partnering with a team that values speed, precision, and discretion.

• Personalized Service: Your account is managed by a dedicated professional, not a generic help desk.

• Real-Time Updates: We keep you informed at every stage — no chasing for status reports.

• Transparent Pricing: No hidden fees, clear cost breakdowns, and pre-approved expenses.

• Confidential Handling: Especially for high-profile executives and sensitive transactions.

• Problem-Solving Mindset: We don’t just process requests we anticipate issues and prevent them before they occur.

• Packages to Suit Any Requirement: From start-ups to large enterprises, our solutions are customized to your business scale and complexity.

• Support for All Customer Types: Whether you are an individual entrepreneur, a corporate entity, or a VIP delegate, we have dedicated service models for your needs.

Processing timelines vary depending on the permit, visa type, and jurisdiction. We offer both express and standard processing options, always prioritizing efficiency without compromising accuracy.

We provide ongoing support, including compliance updates, renewal reminders for visas, labor permits, and trade licenses, as well as assistance with additional permits or services as your business grows.

• Legal representation in courts or government offices

• Government transaction authorizations requiring client UAE Pass credentials